Terms and Conditions

DP Refrigeration Pty Ltd (ACN 615 295 255) trading as Bushman Fridges (ABN 94 615 295 255) (“Bushman Fridges“, “We”, “Us” or “Our”). By accessing our website, purchasing our products, visiting our physical store(s) or otherwise contacting or dealing with us, you agree to these Terms and Conditions.

Security Policy

Bushman uses the Stripe, Braintree, GooglePay and ApplePay for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian businesses, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within Stripe’s bank-grade data centre, further protecting your credit card data.

Delivery Policy

Physical goods

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post, TOLL, Border Express or TNT Express (FedEx) within their delivery time guidelines for Parcel Post, Express Post and Road Express depending on your selection. For more information on expected delivery times to your postcode visit www.auspost.com.au or check your consignment number.

All goods are shipped according to the standard terms and conditions of the carrier being used. If you wish to query a delivery please contact us.

Authority To Leave

If you request your goods to be left unattended, please specify a safe place. We do not accept any responsibility for the goods once the carrier has delivered them to your delivery address.

Remote Location Surcharge

Please note a Remote Location Surcharge may apply to all orders including Free Shipping orders. If your location is Remote, we will contact you after you have placed your order to discuss delivery options and surcharges. If you are unsure if your delivery address is considered Remote and would like to know before you place your order, please contact us directly.

Refund and Returns Policy

If for any reason you are not completely satisfied with your purchase, please let us know within 7 days from the time you receive your goods and we will give you a full refund of the price of the goods purchased, excluding any delivery charges, and subject to the return of the original goods to us in their as new and unused condition.

Please contact us via the email on your purchase receipt within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post or reputable freight company.

You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration and insurance with your carrier. Bushman will not be responsible for goods lost or damaged in transit.

Product Warranty

Bushman warrants, to the original owner, that this product is free from defects in workmanship and material for a minimum period of three (3) years from the purchase date. Some products have a longer warranty period as advertised. This warranty shall be limited to repairing or replacing, at Bushman’s option and without charge to the purchaser, defective components. All warranty work shall be performed at a Bushman approved facility. Shipping charges related to returning the product to the Bushman facility are not covered under this warranty. However, this warranty covers shipping charges related to returning the repaired product to the customer. This warranty does not apply to damage or wear to the product caused by normal use, accident, abuse, misuse, neglect, unauthorised alteration or repair, or if the product was not used in accordance with Bushman printed installation and operating instructions. To obtain service under this warranty, the defective product must be returned to Bushman or an approved service agent together with a copy of the original purchase receipt. Any product repaired or replaced under this warranty will be warranted for the balance of the warranty period with respect to the original purchased product. Bushman is not liable for any incidental or consequential loss or damages whatsoever because of use or misuse of this product. Any statutory warranty also applies.

Privacy Policy

Our full privacy policy is available here Bushman Privacy Policy